Hospitality Communication Solutions Earn a 5-Star Guest Experience

No matter how small the request, each guest sees their need as your highest priority. Sub-standard service can seriously impact your profit margin. Studies show that your guests’ sensitivity to price doubles when they experience problems and doubles again if additional problems occur. Plus, the likelihood of dissatisfied guests coming back or recommending your establishment to others is extremely low.

Boosting satisfaction into a 5-star experience every time requires a coordinated effort from your entire staff. BearCom’s two-way radios for the hospitality sector enable team members to communicate between multiple departments and respond to issues efficiently. Better team response helps elevate the guest experience and increase loyalty.

Extending the Finest Service

 

Your front desk team is usually the first touchpoint, however building an exceptional guest experience extends to every department. By using BearCom’s discreet two-way radios, management and guest relations can communicate directly with staff in food service, housekeeping, maintenance, and security to consistently meet and exceed expectations. And, when issues do come up, staff can respond instantly by notifying other team members who can fix the problem.

Add Safety and Security at Your Fingertip

Nothing tests your team’s ability to maintain a positive experience like an emergency. By using BearCom’s push-to-talk capabilities, staff members can summon assistance faster or alert all departments simultaneously. When there is a medical crisis, a security issue, or a weather alert, better communication helps ensure the safety of guests and staff. Our wireless solutions provide the tools your team needs to maintain safety and security, increase day-to-day operating efficiency, and improve your bottom line.

Book a Full-Service Digital Solution

BearCom’s hospitality communication solutions cut out the need for hard-wired cabling, do not require power in an electrical outage, and create a smooth communication experience for your staff. Our wireless systems can extend between buildings or across a multi-acre resort complex. In addition, many of our advanced-feature portable radios offer personal protection features such as GPS tracking, Lone Worker and Man Down alerts.

Accommodate Every Need without Reservations

BearCom provides the right tool for every team member, including hands-free options and discreet earpieces. Boost team engagement and accessibility with All Call, Group Call, Private Call, and programmable channels. Digital apps on your two-way radio network integrate voice and data which allows for functionality such as texting, tracking, and Work Order Management.

Added Advantages:

• Clear – Our two-way radios for hospitality deliver digital clarity and intelligent audio features to filter out background noise and adjust speaker volume.

• Secure – Thanks to voice and data integration, BearCom’s hospitality solutions can deliver added features, including encrypted communication.

• Stylish –Slim, lightweight design options provide ideal choices for any professional.

• Discreet – Earpiece accessories, instant push-to-talk features, LED display screens, and single-button alerts allow your communications to remain low-key and private.

• Cost-Efficient – BearCom’s wide range of affordable products enable you to give as many staff members as possible access to wireless communications.

Check Into our Full Suite of Hospitality Communication Tools

Digital communication solutions in action:

• Front Desk and Guest Services – Enhance the customer experience and deliver important service communications with convenient models such as the SL7550e and SL300.

• Management – Give your hospitality management team the tools to communicate instantly, assign tasks, manage Work Orders, and optimize staff productivity with voice/data integration and Wi-Fi connectivity in the SL7550e.

• Engineering and Maintenance – With a battery life of up to 29 hours and integrated Wi-Fi, your team can improve efficiency and safety and stay focused on the job without worrying about equipment failure.Check out the XPR7550e.

• Security – Reduce emergency response time with indoor location tracking and Bluetooth in the XPR3500e or XPR7380e.

• Housekeeping – Keep your team up-to-date on last-minute priority changes with the sturdy and affordable CP200d.

• Food Service – Increase productivity and collaboration with the SL300.

Add 5-Star Performers

To reach 5-Star levels of service, enhance your hospitality two-way radio systems with other outstanding technology solutions from BearCom. 

BearCom Call Boxes – Our engineering team customizes call boxes based on customer need and preference. Call boxes placed strategically on your property deter crime and improve security using the emergency-alert function built into most two-way radios. When the push-to-talk button is pressed, an alert goes to staff or security personnel who can respond immediately. Remote Call Boxes.

Asset Management– For asset management, BearCom offers a full range of Barcode Printers and Barcode Scanners from Zebra Technologies. In addition, Zebra Mobile Computers such as the TC51 support push-to-talk, text messaging, data integration, and WiFi to assist with tracking, Work Order management, and other operating functionality.

Make BearCom Your Communications Concierge

For more than 35 years, BearCom has been the communications concierge for hotels, resorts, and other members of the hospitality industry. Our expert team will work with you to understand your challenges and build a customized solution to fit your needs. Discover how BearCom can help increase your team’s efficiency and bring your guest experience to the next level.

FREE CONSULTATION on sales, rentals, or services. Call (800) 527-1670, or find the BearCom office nearest you.